FAQ

Check out our most commonly asked questions below.

Our 4 ironclad guarantees

Money back guarantee

Your peace of mind is our priority. If we need to visit your home more than twice within three weeks, we'll refund your last payment, no questions asked.

Price match guarantee

We believe in offering the best value. If you find another company offering the same service for a lower price, let us know, and we'll match it without compromising the quality you deserve.

Unlimited free services

Your satisfaction is non-negotiable. We're dedicated to ensuring your home remains pest-free. We're ready to visit your home as many times as necessary to ensure your complete happiness.

Web-free guarantee

We understand the importance of a comfortable living space. With our Web-Free Guarantee, you can rest assured that we'll keep your home free from those pesky spider webs.

What questions should customers think through before talking to professionals about their project?

What type of pests am I dealing with, and how severe is the infestation?

Have I attempted any DIY solutions, and what were the results?

What are my budget constraints and any specific concerns, such as

eco-friendliness, safety, or long-term prevention?

Are there any allergies or health issues in my household?

Have I observed any patterns or triggers for pest activity?

Which areas of my property are affected?

What are my expectations for the service, including desired outcomes and

follow-up needs?

Do I want preventative measures?

What's my preferred schedule?

Am I concerned about environmental impact?

And, do I have any specific questions for the professional?

Addressing these queries beforehand will facilitate a productive and

informative discussion with our pest control experts, ensuring tailored

solutions to your pest-related challenge

What advice would you give a customer looking to hire a provider in your area of work?

When seeking a pest control provider in your area, prioritize licensed and

insured professionals with a solid local reputation. Look for eco-friendly

practices to protect both your family and the environment.

Choose a provider with transparent pricing, satisfaction guarantees, and

responsive customer service. Ensure they offer customized solutions

tailored to your specific pest issues and prioritize safety measures for

your family, including children and pets.

Local knowledge of unique pest challenges in your area can be advantageous,

and inquire about follow-up services or maintenance plans for long-term

effectiveness. Ultimately, thorough research and due diligence will help

you make an informed and satisfying choice.

How long does it take?

The duration of our pest control service at Atlus Pest Solutions can vary

based on factors such as the type of pest issue, property size, and the

extent of infestation.

Typically, our standard pest control treatment session takes approximately

45 minutes to 1 hour. However, for more complex cases or larger properties,

it may require additional time.

During our initial consultation and assessment, we will provide you with a

more precise estimate of the service duration based on your specific

circumstances. Our priority is to ensure thorough and effective pest

control while minimizing any inconvenience to you, our valued customer.

What types of customers have you worked with?

Atlus Pest Solutions has had the privilege of serving a diverse range of

customers locally, including homeowners, renters, landlords, property

managers, businesses, and commercial establishments.

Our extensive experience enables us to adapt our pest control services to

suit the unique needs of each customer. Whether it's tackling common

household pests in residential settings or providing comprehensive pest

management solutions for commercial properties, we have a proven track

record of delivering exceptional results.

We've worked with a wide spectrum of clients, including restaurants,

hotels, offices, warehouses, and more. No matter the size or nature of the

pest problem, we're here to help and ensure that every customer locally

enjoys a pest-free environment.

How did you get started doing this type of work?

Our journey into the world of pest control at Atlus Pest Solutions began

with a deep-rooted commitment to improving the quality of life for

residents and businesses locally.

It all started when our founder, Chris Eby, recognized the need for a

reliable, eco-friendly, and customer-focused pest control service in the

area. He combined his passion for environmental sustainability with

extensive knowledge of pest management techniques and embarked on a mission

to create a company that prioritized both effective pest control and the

safety of families and pets.

Our dedication to excellence and our community's well-being led us to

establish Atlus Pest Solutions, where we continue to thrive and make a

positive impact by keeping properties pest-free while using eco-friendly

products and providing exceptional customer service.

What education and/or training do you have that relates to your work?

We bring a wealth of expertise to the table at Atlus Pest Solutions, backed

by our team's extensive education and training in the field of pest control.

Our technicians are fully licensed and insured, ensuring that we meet all

industry standards and regulations.

Moreover, we stay up-to-date with the

latest advancements in pest control through ongoing training and

certifications, guaranteeing that we apply the most effective and

environmentally responsible solutions to address your specific pest issues.

For more detailed information about our team's qualifications and

credentials, you can visit our website, where you'll find comprehensive

profiles showcasing our professional background and commitment to

excellence in pest control.

What is your typical process for working with a new customer

Our process at Atlus Pest Solutions starts with an initial consultation

where we assess your specific pest problem, offer a transparent and

competitive pricing quote, and schedule a convenient treatment time.

Our experienced technicians will then apply our eco-friendly pest control

solutions, ensuring the safety of your family and pets. We provide

post-treatment guidance and support, including any necessary follow-up

visits.

Your feedback is valued as we aim for your complete satisfaction, and we

look forward to building a long-term partnership to keep your property

pest-free.

What should the customer know about your pricing?

At Atlus Pest Solutions, we want our valued customers to have full

confidence in our pricing structure. We offer complete transparency,

including our Price Match Guarantee, ensuring you receive the best value

for top-quality pest control services.

Our Money-Back Guarantee underscores our trust in the efficacy of our

eco-friendly treatments, and you can trust that there are no hidden fees or

surprises in our pricing.

Your family's safety is our utmost priority, which is why we exclusively

employ eco-friendly products that are safe for both children and pets. With

Atlus Pest Solutions, you're not just investing in pest control; you're

investing in peace of mind.

Are your services backed by a satisfaction guarantee?

Yes, we stand behind the quality of our work. If you are not completely satisfied with our service, we will work with you to make things right.

What can I do to prevent future pest infestations?

Our technicians will not only deal with your current pest problem but also provide practical advice on preventive measures you can take to minimize the risk of future infestations.

Are your treatments safe for my family and pets?

At Atlus Pest Solutions, we prioritize the safety of your loved ones. We use eco-friendly and low-toxicity products to minimize any potential harm to humans and pets while effectively eliminating pests.

How often should I schedule pest control treatments?

The frequency of treatments depends on the severity of the infestation and the specific pest involved. Our team of experts will provide personalized recommendations tailored to your situation.

Is a free inspection available?

Absolutely! We offer free inspections to accurately assess the extent of your pest problem and recommend the most effective treatment options.

Do you provide both residential and commercial pest control?

Yes, we offer specialized pest control treatments for both residential and commercial properties. Our experienced technicians are equipped to handle pest infestations of any scale.

What types of pests do you treat?

We offer comprehensive pest control solutions for a wide range of common pests, including roaches, insects, ants, rodents, termites, bed bugs, and more.

Still have questions?

Contact us today, we'd love to hear from you.